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Contact: Email: ITServiceDesk@rhul.ac.uk / Web: enquirymanagement.royalholloway.ac.uk / Telephone: 01784 41 4321

ResolvedTypeTitleDescription
17/06/2021SoftwareMOODLE and MOODLE ARCHIVE 19/20 Planned Maintenance - 7-8AM Thursday 17 June

copmplete

14/06/2021NetworkREMOTE DESKTOP - Intermittent issues connecting to computers on Campus

resolved

14/06/2021NetworkEDUROAM - Cannot login and connect to Eduroam

resolved

14/06/2021SoftwareMYVIEW and RESOURCELINK Planned Maintenance - Saturday 12 and Sunday 13 June 8AM to 8PM

completed

11/06/2021SoftwareCAMPUS CONNECT, BANNER Planned Maintenance: 10PM Friday 4 June to 4AM Saturday 5 June

complete

01/06/2021SoftwareMANAGED PRINTING Planned Maintenance - Tuesday 1 June from 9AM to 1PM

Work completed

01/06/2021SoftwareBANNER, ATTENDANCE REGISTRATION, FACULTY GRADE ENTRY - Planned Maintenance Monday 31 May 2AM to 8AM

completed

28/05/2021HardwareSTAFF AND EMERGENCY PHONES on Campus affected by hardware issue

resolved

28/05/2021SoftwareResolved: Kinetics systems issue

resolved

12/05/2021SoftwareMOODLE MAINTENANCE - Wednesday 12 May 7-7:30AM

Complete

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