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Contact: Email: ITServiceDesk@rhul.ac.uk / Web: enquirymanagement.royalholloway.ac.uk / Telephone: 01784 41 4321

ResolvedTypeTitleDescription
02/12/2021SoftwareMYVIEW and RESOURCELINK Planned Maintenance - 8AM Saturday 20 November to 8PM Sunday 21 November

completed

02/12/2021SoftwareBanner & Campus Connect Downtime - Sunday 21st Nov, 00:00 - 23:59 GMT

completed

18/11/2021SoftwareMOODLE Essential Maintenance Tues 23 November 7:00-7:30

complete

10/11/2021SoftwareMOODLE - cannot access Moodle 10 Nov 2021

resolved

10/11/2021CustomerApple MacOS Upgrade to Big Sur 12th November

so old

27/10/2021SoftwareMaintenance complete. Banner Maintenance: 23rd Oct from 02:00 - 09:00 BST

Maintenance complete.

27/10/2021SoftwareResolved: Student Attendance Tracking: Intermittent access

Maintenance complete. Issue resolved.

26/10/2021NetworkGOWAR Campusnet Wired connections - now working

Closing

27/09/2021SoftwareMYVIEW and RESOURCELINK Planned Maintenance - 8AM to 8PM Sunday 26 Sep

Maintenance complete.
Closing global ticket

27/09/2021SoftwareResolved: CAMPUS CONNECT Login issue

Campus Connect available.
Closing global ticket

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